Refund policy
Thank you for shopping at DesignsPacks. We appreciate your business
and want to ensure your satisfaction with our digital products.
1. Digital Products
Due to the nature of digital products, all sales are final. Once a
digital download has been purchased and accessed, we cannot accept
returns or issue refunds.
Return window: 14 days from purchase date.
Return method: Contact us by email.
2. Defective Products
If you encounter issues with a purchased design package (e.g., files
are corrupt or not functioning as described), please contact us at
Contact@designspacks.com within 14 days of purchase. We will review
your claim and may offer a replacement or store credit.
3. Customer Support
For any questions or concerns regarding your purchase, please reach
out to our customer support team at Contact@designspacks.com.
We are here to assist you.
4. Changes to This Policy
We reserve the right to update or modify this policy at any time.
Changes will be reflected on this page with a new effective date.
By purchasing from DesignsPacks, you agree to this Return and Refund Policy.
Thank you for your understanding!